Shipping Policy
Thank you for choosing packexpression.com. We strive to process and ship all orders as quickly as possible to ensure you receive your items in a timely manner. Please review the following information regarding our shipping procedures, delivery times, and policies.
Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after placement. You will receive an order confirmation email once your purchase is complete. A second email containing your tracking information will be sent once your order has been processed and shipped from our warehouse.
Shipping Destinations & Rates
We are proud to offer international shipping to numerous countries worldwide. Shipping costs are calculated at checkout based on the weight of your items and the destination. Any applicable customs duties, taxes, or import fees are the responsibility of the customer upon delivery.
Shipping Methods & Delivery Estimates
Delivery times begin from the date your order is shipped, not the date it is placed. All delivery estimates are provided by the carrier and are not guaranteed by packexpression.com. Transit times may be affected by factors beyond our control, including carrier delays, weather, and customs processing.
- Standard Shipping: 5-10 business days
- Express Shipping: 3-7 business days
Please note that these are estimates and that delivery may take longer during peak seasons or due to unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to the carrier’s website. You can use this tracking number to monitor the progress of your delivery.
Shipping Address
Please ensure your shipping address is entered correctly during checkout. packexpression.com is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address, please contact us immediately after placing your order. We will attempt to modify the address if the order has not yet been processed, but we cannot guarantee changes can be made.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, a failure to pay customs fees, or a failure to collect the package from the carrier, we will contact you to arrange reshipment. Please note that additional shipping fees will apply for resending the order.
Questions
If you have any questions about your order’s shipping status that were not answered by your tracking information, please contact our customer support team for assistance. We are happy to help.